Security of Transactions
The www.hairworkshop.gr recognizes the importance of the security of your personal data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, to ensure your maximum security. All information related to your personal information and transactions is secure and confidential. Your connection to the online store is secure as SSL (Secure Socket Layer) technology is used. SSL technology relies on a key code to encrypt data before it is sent over the (SSL) connection. The security control between the data and the Server is based on the unique key code, ensuring the integrity of the communication. The browsers Netscape Navigator, Internet Explorer, Mozilla Firefox, Opera, Safari support the SSL protocol and it is recommended to use them to connect to the website www.hairworkshop.gr.
Customer identification
The codes used for your identification are two: the Login Code (username) and the Personal Secret Security Code (password), which every time you enter them, they provide you with absolute security access to your personal information. You are given the opportunity to change your Personal Secret Security Code (password) and your electronic mail address (e-mail) as often as you wish. The only one who has access to your information is you through the above codes and you are solely responsible for maintaining its secrecy and hiding it from third parties. In the event of its loss or leakage, you should notify us immediately, otherwise the online store www.hairworkshop.gr is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easily traceable passwords (eg date of birth). We also recommend that you use not only letters and numbers but also symbols and password creation.
Privacy of transactions
Privacy is taken for granted. The same basic principles that govern traditional transactions also apply to e-commerce. All information transmitted by the user/member to www.hairworkshop.gr is confidential and www.hairworkshop.gr has taken all the necessary measures so that it is used only to the extent that this is deemed necessary in the context of the services provided. Some of the measures taken are the following:
– Only authorized employees have access to your transaction information and only when necessary, e.g. to process your requests.
– www.hairworkshop.gr does not disclose the details of customers and their transactions, unless it has a written authorization from you or this is required by a court decision or a decision of another public authority.
– In the event that www.hairworkshop.gr uses third parties to support its systems, it ensures privacy.
– You can request any data held about you as well as its correction in case you can document the existence of an error.
– For your own safety, you should also treat all information provided through the service as confidential and confidential and not disclose it to third parties.
Personal Data
The processing of personal data is carried out in accordance with the provisions of the General Regulation on the Protection of Personal Data (GDPR 2016/679), any more specific national and European legislation for certain sectors, the currently applicable Greek legislation on the protection of personal data, as well as on the protection personal data and private life in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (PDPA). To find out about Data Protection in the context of the GDPR click here.
Personal data protection:
During your visit to the pages of www.hairworkshop.gr and in order to order products, but also to ensure the possibility of communicating with you in order to inform you about our new products, it is possible that you will be asked to declare information concerning you (name , phone, city, email address, etc.). Any personal data that you declare anywhere on the pages and services of the www.hairworkshop.gr website are intended exclusively for ensuring the operation of the respective service and may not be used by any third party, without complying with the provisions of N 2472/97 on the protection of personal data, as it applies each time. The online store www.hairworkshop.gr operates in accordance with the applicable Greek and Community legislation and keeps your personal data secure for as long as you are registered with a service of www.hairworkshop.gr. The personal data you declare in the online store www.hairworkshop.gr is used exclusively by it or companies cooperating with it, for the purpose of supporting, promoting and executing the business relationship. The data kept in the file may be communicated to the competent judicial, police and other administrative authorities upon their legal request and in accordance with the applicable legislative provisions. The Customer has, within the framework of telecommunications privacy legislation, the rights of information and objection provided for in articles 11 to 13 of Law 2472/1997.
The information we request from you
Personal data : Each visitor can browse the online store www.hairworkshop.gr without providing any personal information. We will only need personal data (your e-mail) when you become a member or proceed to order products or if you choose to receive our informative e-mails. Information regarding the purchase of products : The necessary information for each transaction is your name, contact phone number, address (street, city, postal code), shipping address of the order and type of document (receipt, invoice). Document data: In the event that we issue an invoice, we need the name of the company, A.F.M. and address of its headquarters. An invoice is issued only after payment by bank deposit or using a debit/credit card. In summary, we only ask for the necessary information that we need so that you can enjoy a unique shopping experience, consistent delivery of the products you ordered, secure payment of your order and personalized service based on your needs and preferences.
Cookies
In order to be able to offer personalized service, most large companies use alphanumeric identification files, so-called cookies. Cookies are small files (text files), which are sent and stored on the user's computer, allowing websites such as www.hairworkshop.gr to function smoothly and without technical anomalies, to collect multiple user options, to recognize the frequent users, to facilitate their access to it, and to collect data to improve the content of the website. Cookies do not cause damage to users' computers or to the files stored on them. We use cookies to provide you with information and to process your orders, while they are automatically deleted each time you leave the site. You must keep in mind that cookies are absolutely necessary in order for our website to function properly and seamlessly.
Terms of Use
www.hairworkshop.gr is the online store with care and beauty products. Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of the company's online store, located at www.hairworkshop.gr. Make sure you agree with the following terms and conditions because your further use and browsing of the above website www.hairworkshop.gr implies your express and unconditional consent and agreement with them.
General terms
www.hairworkshop.gr reserves the right to unilaterally modify or renew the present terms and conditions of transactions, made through its online store, in accordance with its needs and business ethics. www.hairworkshop.gr undertakes the obligation to inform users of any modifications as well as any change, through the website of this online store. It is clarified that the change of terms does not affect orders that you have already placed.
Information & Products Provided
www.hairworkshop.gr is committed to the completeness and validity of the information listed on the www.hairworkshop.gr website, both in terms of the existence of the essential characteristics that are described for each product it has, as well as in terms of accuracy of the data concerning the services provided by the online store www.hairworkshop.gr, subject to any technical or typographical errors, which have escaped notice or occurred unintentionally or due to any interruptions in the operation of the website due to force majeure. The photos depicting the products are indicative and cannot under any circumstances be binding for www.hairworkshop.gr. Also, in some cases they may not accurately depict the final product.
Offers
Offers and discount coupons can be combined with other discounts or promotions. The fields of the discounts and the options you have are displayed at the checkout. Offers and discount coupons are created by G. KARDARAS & SIA EE and can be varied and canceled without prior notice. The gifts are valid while stocks last and refer to the purchase of products with different codes and not product packages. Free samples are only available upon order.
Limitation of liability
www.hairworkshop.gr cannot provide any guarantee for the availability of the products, but guarantees the timely information of the final consumers about their unavailability. www.hairworkshop.gr is only liable for fraud and gross negligence, in case of delay in the delivery of ordered products and for information it gives or services it provides through its website. The online store www.hairworkshop.gr is not responsible for any technical problems that may occur to users when they attempt to access the website and during it and are related to the operation or compatibility of their own infrastructure with the use of the website . Also, www.hairworkshop.gr has no responsibility for acts or omissions of third parties and especially unauthorized interventions by third parties in products and/or services and/or information available through it.
Intellectual property rights
All the content of the websites posted on www.hairworkshop.gr, including images, graphics, photographs, designs, texts, services and products provided are the intellectual property of www.hairworkshop.gr and are protected according to the relevant provisions of Greek law, European law and international conventions. Any copying, analog / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of derivative work or misleading the public about the real provider of the content of the websites is prohibited . Any reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or medium for commercial or other purposes is permitted only with the prior written permission of www.hairworkshop.gr or any other legal owner of the above copyrights. The names, images, logos and distinctive features that represent www.hairworkshop.gr and/or third parties contracted with them as well as their products or services are exclusive marks and distinctive features of www.hairworkshop.gr and/or above third parties and are protected by Greek, Community and international laws on trademarks and industrial and intellectual property and unfair competition. In any case, their appearance and exposure on the www.hairworkshop.gr websites should in no way be taken as a transfer or assignment of a license or right to use them.
User Obligations
The users of www.hairworkshop.gr websites agree that they will not use them to send, publish, send by e-mail or transmit in other ways any content that is illegal, harmful, threatening, offensive, annoying, libelous, defamatory, vulgar, obscene , libelous, is a violation of another's privacy, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, is not entitled to be transmitted according to the law or contractual or management relations (such as inside information , proprietary and confidential information acquired or disclosed as part of business relationships or covered in confidentiality agreements), infringes any patent, trademark, trade secret, copyright or other proprietary rights of any third party, contains software viruses or any other codes, files or programs , which are designed with the purpose of interrupting, causing damage, destroying or preventing the operation of any computer software or hardware, intentionally or unintentionally violates the current Greek and Community legislation and its provisions, may harass third parties in any way and any content is used to collect or store users' personal data.
Cancellation of Orders
In case the user/customer wishes to cancel his order, he can contact us by calling 2109926601 or by sending an e-mail to info@hairworkshop.gr. Depending on the stage of development of your order we will inform you about the options you have.
Electronic dispute resolution
In accordance with Directive 2013/11/EC, which was incorporated in Greece with Decree-Law 70330/2015, the possibility of electronic resolution of consumer disputes with the Alternative Dispute Resolution (Alternative Dispute Resolution) process is now provided for throughout the European Union. If the customer has the status of a consumer (i.e. a natural person acting in a non-professional capacity) and has any problem with a purchase he made from our Website, he can initiate the ADR procedure through the single EU-wide platform for electronic dispute resolution (platform HED) available here .
Code of Ethics
The operation of the store is governed by the use of the current Code of Ethics, which you can see here .
Company details
G. KARDARAS AND SIA EE, 17-19 GEROULANOU ST., ARGYROUPOLI Tax ID: 999446458, DOU: ILIOUPOLIS. T2109926601